FAQ

Product Information

1. What materials are used for Tini Huggs baby clothing?
We use 100% soft cotton, ensuring comfort and safety for your baby.
2. Are Tini Huggs clothes suitable for sensitive skin?
Yes, our products are hypoallergenic, free from harsh chemicals, and gentle on sensitive skin.
3. What sizes are available?
We offer clothing for babies aged 0–18 months.

Ordering & Shipping

1. How do I place an order?
You can shop directly on our website.
2. Do you offer cash on delivery?
We currently do not offer cash on delivery due to the hygiene and sensitive nature of baby products. Once used, they cannot be reused for another baby, ensuring the highest standards of safety and care for your little ones.
3. How long does shipping take?
Orders are typically delivered within 5-7 business days.

Returns & Exchanges

1. What is your return policy?
Returns are accepted within 7 days of delivery if the product is unused, unwashed, and in its original packaging. Proof of purchase is required. Exchanges are available for the following reasons:
  • Wrong size received
  • Damaged product
  • Wrong order received
2. How do I initiate a return or exchange?
Please contact our support team at support@tinihuggs.com with your order details and issue.

Care Instructions

1. How should I wash Tini Huggs clothes?
We recommend gentle machine wash in cold water with mild detergent. Avoid bleach and tumble dry low.

Others

1. Where are Tini Huggs clothes made?
All our products are proudly designed and made in India.
2. Can I gift wrap my order?
We currently package your order in a sustainable cloth bag, which can be reused as a hospital or baby travel bag. If you have special gift-wrapping requirements, please contact us, and we’ll do our best to accommodate them for an additional charge.
3. How can I contact Tini Huggs?
Reach out to us at support@tinihuggs.com for any queries.